Help & FAQ
A practical guide to running your member roster, schedule, and progress tracking.
How do I add a member?
Open Members, select New member, and enter their basic details. A friendly illustrated avatar appears automatically until you upload a photo.
How do I schedule a training session?
Open Exercise sessions, create a session, choose its date, time, and colour, then select the attending members. It will appear on the dashboard calendar.
Where do I record progress?
Open a member profile to add measurements and coaching notes. Measurements work well for values such as weight, body-fat percentage, or any custom metric you use.
How are payments tracked?
Use Payments to record an amount, payment date, and member. Historical payments remain attached to the account even if a member is later archived.
What happens when a member leaves?
Archive the member instead of deleting them. Archiving removes them from the active roster while preserving their history; you can restore them later.
How do I invite another coach?
Open the account menu, choose Manage accounts, open your studio, and invite the coach from the Members section. Account roles control what teammates can manage.